Offre d’emploi à ONG Volontaires des Nations Unies – UN Volunteers : RSD Assistant Officer

Douala Douala Douala Douala , Littoral Littoral Littoral Littoral
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Offre d’emploi à ONG Volontaires des Nations Unies – UN Volunteers : RSD Assistant Officer

Country of Assignment Cameroon
Host Institute UN High Commissioner for Refugees
Volunteer Category National Specialist
Number of Volunteer 1
Duration 12 months
Expected Starting Date Immediate
Duty Station Douala [CMR]
Assignment Place Family Duty Station
CMRR000374–RSD Assistant Officer
The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to
support peace and development worldwide. Volunteerism can transform the pace and nature of
development and it benefits both society at large and the individual volunteer. UNV contributes to peace
and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism
into development programming, and mobilizing volunteers.In most cultures volunteerism is deeply
embedded in long-established, ancient traditions of sharing and support within the communities. In this
context, UN Volunteers take part in various forms of volunteerism and play a role in development and
peace together with co-workers, host agencies and local communities.In all assignments, UN Volunteers
promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and
positively enrich their understanding of local and social realities, as well as create a bridge between
themselves and the people in their host community. This will make the time they spend as UN Volunteers
even more rewarding and productive.
General Information
Assignment Place Remark
The candidate must be willing to travel to Cameroon on a regular basis
Living Conditions
Douala, a port city, is the economic capital of Cameroon, the main business centre and the largest city in
the country with Yaoundé; it is also the capital of Cameroon.
has a population of 2.8 million. The conditions are there to live with his family. The security conditions set
by UNDSS, due to
of urban crime are to be respected.
Assignment Details

Assignment Title RSD Assistant Officer
Sustainable Development Goals 3. Good Health and Well-being
Organizational Context & Project Description
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The
agency is mandated to lead and
co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary
purpose is to safeguard the
rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum
and find safe refuge in
another State, with the option to return home voluntarily, integrate locally or to resettle in a third country
The Associate RSD Officer is a member of the Refugee Status Determination (RSD) team. Under the direct
supervision of the RSD
Officer (RSD Supervisor), s/he is responsible for conducting RSD interviews to determine eligibility for
refugee status, undertaking
country of origin (COI) and other research related to the claim, as required, and drafting RSD assessments,
including for complex
cases. The Associate RSD Officer provides counselling to asylum-seekers and refugees on UNHCR’s RSD
procedures and on their
status, rights and obligations in the country of asylum. The Associate RSD Officer may review RSD
assessments of members of the
RSD team and provide legal and procedural guidance and coaching, as required. The Associate RSD
Officer may assist in developing
and implementing RSD training, including for Government authorities and other partners, as well as other
measures to enhance the
quality and efficiency of RSD decision-making, and provide technical advice to strengthen national asylum
procedures. The Associate
RSD Officer assists in compiling and analysing information related to the RSD activities of the operation,
and participates in decisions
regarding appropriate case management strategies.
Task description
Strategic Direction and Coordination:
Stay abreast of legal, political, security and other developments which impact on the protection
environment, and in particular, on
protection delivery through RSD.
Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
Contribute to the development and enhancement of regional and global RSD standards and policies.
Response and Advice:

Review RSD decisions and provide appropriate feedback and guidance to RSD staff.
Conduct RSD interviews and draft RSD Assessments in accordance with applicable standards and
Maintain accurate and up-to date records and data related to all work on individual cases.
Provide counselling to asylum seekers and refugees.
Assist in designing, implementing and revising, as required, operation-specific SOPs for all aspects of the
RSD operation in
accordance with applicable standards and policies.
Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned
Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case
processing to identify and
respond to developments or issues impacting on the efficiency or quality of RSD decision-making, and to
propose remedial
Advocacy, Information Management and Research:
Conduct research on country of origin information (COI) and legal issues related to RSD and assist in
maintaining a local
repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
Ensure that persons of concern, Government authorities and legal partners have accurate information on
the RSD procedures,
including UNHCR standards, policy and practice.
Assist in developing and maintaining processes to ensure that persons of concern, Government
authorities and partners have
accurate information on the RSD procedures, including UNHCR standards, policy and practice.
Assist in initiatives to advocate with and support Government authorities and legal partners to establish
and strengthen fair and
efficient RSD procedures and RSD decision-making.
Promotion and Capacity Building:
Assess training needs of UNHCR staff engaged in RSD and related activities and provide on-going
training and coaching on
legal and procedural RSD issues.
Support the development and implementation of RSD training initiatives for Government authorities and
legal partners.
Human resources:
Assist in evaluating and projecting RSD staffing needs using the RSD Staffing Benchmarks.
Support UNHCR staff engaged in RSD and related activities and exercise effective oversight.
Note: RSD UN Volunteers are not authorized to endorse and co-sign RSD decisions.
Furthermore, UN Volunteers are required to:- Strengthen their knowledge and understanding of the

concept of volunteerism by reading relevant UNV and external publications and take active part in UNV
activities (for instance in events that mark International Volunteer Day)- Be acquainted with and build on
traditional and/or local forms of volunteerism in the host country- Provide annual and end of assignment
reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting ApplicationContribute articles/write-ups on field experiences and submit them for UNV publications/websites,
newsletters, press releases, etc.- Assist with the UNV Buddy Programme for newly-arrived UN VolunteersPromote or advise local groups in the use of online volunteering, or encourage relevant local individuals
and organizations to use the UNV Online Volunteering service whenever technically possible.
Results/Expected Outputs
The incumbent processes 4 first instance RSD cases or 6 second instance RSD cases per week (RSD
Interview and RSD
Assessment completed).
UNHCR’s RSD procedures are implemented in accordance with relevant UNHCR standards and policies,
including policies
related to age, gender, and diversity mainstreaming (AGDM).
Persons of concern have fair and transparent access to the RSD procedures.
Persons of concern are treated with dignity, respect and professionalism.
These output targets are indicative only. Actual output, and related targets, depend upon a range of
factors (including the
experience, knowledge and skills of RSD staff; the complexity of RSD cases; and RSD case +management
strategies in place
for specific RSD caseloads).
The RSD Unit in DIP recommends that the number of RSD interviews assigned correspond to the
number of RSD assessments finalized, to maximize the quality and efficiency of procedures while
minimizing potential for staff
• Le développement des capacités grâce à l’encadrement, le suivi et la formation continue, en travaillant (y
compris la supervision) avec le personnel national ou les homologues de la contrepartie
(gouvernementale ou non-gouvernementale, y compris les partenaires d’exécution (IP); • La perspective
de l’âge, du genre et de la diversité (AGD) est systématiquement appli-quée, intégrée et documentée
dans toutes les activités tout au long de l‘affectation • Un rapport des réalisations dans le domaine du
volontariat pour la paix et le développe-ment pendant l’affectation, comme par exemple le nombre de
volontaires mobilisés, la participation aux activités et la contribution au développement des capacités.
• The development of capacity through coaching, mentoring and formal on-the-job training, when working
with (including supervising) national staff or (non-) governmental counter-parts, including Implementing
Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and
documented in all activities throughout the assignment • A final statement of achievements towards
volunteerism for peace and development dur-ing the assignment, such as reporting on the number of

Required Degree Level Bachelor degree or equivalent
Required experience 24 months
volunteers mobilized, activities participated in and capacities developed
Education – Additional Comments
Minimum 1 year of experience working directly with procedures and principles related to RSD.
Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal
Strong research and analytical skills.
Excellent oral and written communication skills.
Strong interpersonal and cross-cultural communication skills.
Age, Gender, and Diversity (AGD) awareness and demonstrated
Experience Remark
Minimum 2 years of relevant professional job experience, preferably in the area of refugee protection,
human rights or international
humanitarian law: 2 years (with a postgraduate degree) or 4 years (with an undergraduate degree).
University degree in Law or Social Sciences
A specialization in Human Rights/Humanitarian Action is an additional asset for the candidate
2 to 3 years of professional experience in the field
A perfect command of English and French;
Familiarity with United Nations procedures is an additional benefit
A perfect command of computer tools and office software (Excel, Access and Word)
Language Skills
French (Mandatory) , Level – Fluent
AND – English (Mandatory) , Level – Fluent
Area of Expertise
International law Mandatory
Other legal experience Mandatory
Human rights Optional
Area of Expertise Requirement
Protection of refugees, asylum seekers and IDPs Obligatoire

Need Driving Licence No
Condition of Service Click here to view Conditions of Service
Human rights Optionnel
Competencies & Values
Building Trust
Commitment and Motivation
Commitment to Continuous Learning
Ethics and Values
Respect for Diversity
Working in Teams
Conditions of Service and other information
Conditions of Service:
The contract lasts for the period indicated above with possibility of extensions subject to availability of
funding, operational necessity and satisfactory performance. However, there is no expectation of renewal
of the assignment.
Travel to duty station (if applicable) and a Settling-In-Grant will be provided in the event the duty station is
not within commuting distance from the place of recruitment. The applicable Volunteer Living Allowance
is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and
permanent disability insurance are included (health insurance for up to 3 dependents), as well as final
repatriation (if applicable) and resettlement allowance for satisfactory service.
Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the
ICSC, a Well-Being Differential (WBD) on a monthly basis will be provided.
For UN Volunteer entitlements, kindly refer to the link

Application Code CMRR000374-4509
Supervision, induction and duty of care of UN Volunteers
UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity
support to the UN Volunteer includes, but is not limited to:
– Introductory briefings about the organisation and office-related context including security, emergency
procedures, good cultural practice and orientation to the local environment;
– Support with arrival administration including setting-up of bank accounts, residence permit applications
and completion of other official processes as required by the host government or host entity;
– Structured guidance, mentoring and coaching by a supervisor including a clear workplan and
performance appraisal;
– Access to office space, equipment, IT support and any other systems and tools required to complete the
objectives of the assignment including a host entity email address;
– Access to shared host entity corporate knowledge, training and learning;
– Inclusion of the volunteer in emergency procedures such as evacuations;
– Leave management;
– DSA for official travel, when applicable;
– All changes in the Description of Assignment occurring between recruitment and arrival or during the
assignment need to be formalized with the United Nations Volunteer Programme.
Application procedure
Application procedure
* Not yet registered in the UNV Talent Pool?
1. Please first register your profile at
2. Important: After creating your account, complete all sections of your profile and submit it.
3. Then go to ‘My Page’ at and click on the ‘Special

Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
* Already registered in the UNV Talent Pool?
1. Please first update your profile at
2. Then go to ‘My Page’ at and
3.Click on the ‘Special Calls’ hyperlink to select the special call to which you would like to
This is a national UN Volunteer assignment, therefore only nationals of (the Programme
Country) and legal residents in (the Programme Country or territory) with the status of refugee
or with the status of being stateless are eligible to apply.
Female candidates are strongly encouraged.
Application deadline : 12Mai 2019
* Si vous n’êtes pas encore enregistré(e) dans la base des données du programme VNU
1. Veuillez d’abord enregistrer votre profil de l’adresse
2. Après avoir créé votre compte, complétez toutes les sections de votre profil et soumettez-le.
3. Ensuite, allez à ‘Ma page’ à , cliquez sur le lien «
Recrutement spécial » et sélectionnez l’appel spécial auquel vous souhaitez postuler.
* Si vous êtes déjà enregistré(e) dans la base des données du programme VNU
1. Veuillez d’abord mettre à jour votre profil à l’adresse
2. Ensuite, allez à ‘Ma page’ à
3. et cliquez sur le lien « Recrutement spécial » et sélectionnez l’appel spécial auquel vous souhaitez
NB : Il s’agit d’un poste pour les Volontaires des Nations Unies Nationaux. Seuls les ressortissants du pays
de programme ou les résidents légaux du pays de programme avec le statut de réfugié ou encore les
résidents légaux du pays ou du territoire de programme avec le statut d’apatride sont admissibles à
déposer leur candidature
Les candidatures féminines sont vivement encouragées.

Date limite de candidature : 12 Mai 2019
United Nations Volunteers is an equal opportunity programme which welcomes applications from
qualified professionals. We are committed to achieving diversity in terms of gender, nationality and



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