Groupe Cible RH recherche des agents de call center

négociable Expired 3 mois  depuis
Cette offre a expiré.


Les recrutements au Cameroun sont gratuits, prenez garde si des frais vous sont demandés et n'envoyez jamais de l'argent par transfert électronique (MOMO ou OM), ni de pièces personnelles comme votre CNI -

Groupe Cible RH recherche des agents de call center


•    answer calls and respond to emails
•    handle customer inquiries both telephonically and by email
•    research required information using available resources
•    manage and resolve customer complaints
•    provide customers with product and service information
•    enter new customer information into system
•    update existing customer information
•    process orders, forms and applications
•    identify and escalate priority issues
•    route calls to appropriate resource
•    follow up customer calls where necessary
•    document all call information according to standard operating procedures
•    complete call logs
•    produce call reports


•    High school graduate or higher,
•    To have 2-3 years’ experience in sales
•    Proficient in relevant computer applications
•    Required language proficiency
•    Knowledge of customer service principles and practices
•    Knowledge of call center telephony and technology
•    Some experience in a call center or customer service environment
•    good data entry and typing skills
•    Demonstrate strong analytical abilities and organizational skills,
•    Ability to multi-task and work under pressure,
•    Excellent English / Excellent French.

Click here to apply.



Cet emploi a expiré

Abonnez-vous à notre newsletter

Votre site de référence pour l'emploi au Cameroun

  • Stage, CDD, CDI, Freelance, Consultant
  • Ne loupez pas votre prochain job
  • Inscrivez-vous maintenant