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Account Manager chez ACTIVA ASSURANCES
Job Title : 01 Account Manager
Job Location : Douala– Cameroun
Type of contract : Unspecified duration contract
Job summary : Under the supervision of the Head of Operations, the account manager will be in charge of strengthening the Globus coordination platform
Responsibilities & Duties :
- Independently manages accounts on a day to day basis, It includes coordinating all services; answering all questions, and resolving problems which may arise
- Ensure appropriate client service for new and existing clients by executing proactive and ongoing contact initiatives
- Participate in decision making regarding the resolution of all moderate and complex servicing problems
- Review insurance policies and endorsements for accuracy
- Maintain active participation in all claims process,
- Make sure all payments are made in a timely manner
- Initiate renewal process and conduct renewal in conjunction with the network partner or member
Diploma : Bachelor’s degree in Insurance, Customers Relations, Accounting or other similar diploma;
Work Experience : A minimum of 3 years of experience in the insurance or similar sector.
- Very good in both english and french
- High level of maturity and stability with an optimistic approach
- Demonstrated success in Overall customer service
- Good knowledge in Insurance
- Effective verbal and written communication skills
- Demonstrates tact, diplomacy, discretion and judgement with ability to build interpersonal relationship
- Advanced level proficiency with Microsoft office: Excel, word, Powerpoint and Gmail,
- High level of organization ability
- High degree of self discipline and motivation
- Ability to follow processes and procedure
- Solution driven problem solving skills and proven analytical skills
- Team player with a strong work ethic
How to apply?
A detailed CV with telephone contact and e-mail address, must be submitted exclusively to the e-mail address email@example.com with the subject “ACCOUNT MANAGER” no later than July 27 2020.
PS: Only the pre selected candidates will be contacted.